Refund Policy for Damaged Products
1.Damaged Product Refund
If you receive a damaged product, please contact our customer support within 2 days of receiving the item. We will provide instructions for returning the damaged product and issue a replacement.
2. Return Process:
To initiate a return for a damaged product, please provide clear photos of the damage and your order details. We will assess the situation and guide you through the return process.
3. Eligibility:
Damaged product refund requests must be made within 2 days of receiving the item. Products must be in their original packaging.
4. Shipping Costs:
We will cover the return shipping costs for damaged products. Please follow our instructions to ensure a smooth return process.
5. Refund Method:
Refunds for damaged products will be issued using the original payment method or as store credit, as per your preference.